Privacy Policy

When you contact us for door refinishing services, we may collect the following information:

• Contact Information: Your name, phone number, email address, and property address
• Project Details: Information about your door refinishing needs, photos you share, and service preferences
• Communication Records: Texts, emails, and phone calls related to your project
• Website Usage: Basic analytics about how you use our website (anonymized)

We use your information solely for legitimate business purposes:

• Providing accurate quotes for your door refinishing project
• Scheduling and completing your service
• Communicating with you about your project status
• Following up on completed work to ensure satisfaction
• Improving our services based on customer feedback

We do NOT sell, rent, or share your personal information with third parties for marketing purposes.

We only share your information in these limited circumstances:

• Service Providers: Trusted contractors or suppliers directly involved in your project
• Legal Requirements: When required by law or to protect our business interests
• Business Transfer: If our business is sold or transferred (with advance notice)

Any third parties we work with are required to keep your information confidential and use it only for the specific services provided.

We take reasonable precautions to protect your personal information:

• Secure storage of physical and digital records
• Limited access to personal information (employees only, on a need-to-know basis)
• Regular deletion of outdated customer information
• Encrypted website communications (HTTPS)

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

You have the right to:

• Request a copy of the personal information we have about you
• Ask us to correct any inaccurate information
• Request deletion of your personal information (subject to business record requirements)
• Opt out of future marketing communications

To exercise these rights, simply contact us using the information below.

We may request permission to use before/after photos of your project and your testimonial for marketing purposes. This is always optional and requires your explicit consent.

• We will never use your photos or testimonials without permission
• You can request removal of your photos or testimonials at any time
• We may use your city/neighborhood for location reference (e.g., "Mandeville customer")

Our website uses basic analytics to understand how visitors use our site. This helps us improve the user experience.

• We collect anonymized data about page views and site navigation
• We do not track personal information through cookies
• No data is sold to third parties